A. What is your idea?
1) Classification
- Opportunity for improvement
2) Brief description
The customer wants to use contractor-sourced materials to create a single Purchase Order for the entire job completed by the service contractors. However, the Payment Lines on the Request Task are not reflecting the materials, which means we cannot create a Purchase Order.
This issue arises because the inventory parts are not being recognized in the Purchase Parts tab of the service contractor, as the contractor's scope is set as intercompany.
This functionality needs to be implemented in future releases.
B. Context and scope
1) Who is affected?
- Customers
- Partners
2) Frequency
- Frequently
C. Value and impact
1) What is the business outcome?
- Improves productivity or efficiency
- Enhances user experience
- Enables new capability
- Supports compliance or reduces risk
2) Impact scale
Choose ONE: keep the applicable option and delete the rest.
- 4 — Company-wide
3) Workaround
The user could configure material as a fixed cost on the internal Contractor Agreement. Where actual material costs vary, add a manual Payment Line to the intercompany Contractor Order using the agreed purchase part and price. The material demand line should remain in the executing company for operational consumption and should not be expected to generate that Payment Line automatically.
D. Evidence and examples
- Create a service contractor with purchase parts. Only the non-inventory parts are allowed.
- Create a new request.
- Go to the request task, add the service contractor.
- Add a material line with suppl code contractor source code.
- Check in the payment lines. The payment lines are created without any purchase parts being populated.
E. Additional details
1) Enter support ticket ID reference (If applicable)
The community post also available with the customer’s comment.
2) Would you like to participate in validation or early testing?
Yes