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Question

technicians mapping to supervisor in IFS cloud

  • May 26, 2025
  • 3 replies
  • 27 views

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  • Do Gooder (Partner)
  • 4 replies

How we can map a technician under a manager or supervisor in IFS Cloud. And how the manager get the exception approval raised by the technicians reporting him?

3 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 1306 replies
  • May 26, 2025

@nitesht normally this is handled via Crews. There you can specify who the crew leader is.

 


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  • Author
  • Do Gooder (Partner)
  • 4 replies
  • May 26, 2025

Hello ​@Marcel.Ausan 


Thanks for your response, Is Person and Resource are different?


Alexander Heinze
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1054 replies
  • May 26, 2025

A resource is based on a person (not sure if that was the question).

Re crews see here 

and search for "crews leader".