hi
In FSM in IFS, In technician portal, I can see only standard service tasks not all. Also, I saw an unassigned task in technician portal but when I assigned that task to resource 406404, it is not showing up in technician portal under Assigned.
Question
technician portal---assigned task not visible
Technician Portals are only compatible with the work order solution and tasks linked to work orders at this point. We have plans to introduce a Tech Portal with support for Request Management in a later release.
+2hi,
if technician portal is not designed to work with FSM. What function/menu/feature is available for field service technicians? How do they view assigned/unassigned tasks, submit hours, expense and complete a task? Is there any other portal through which they can access and work on assigned tasks?
Appreciate your help on this !
Is there any way to see my own assignments like the tasks allocated to me? On work task screen, I cant see any such filter.
I want a filter on Allocated to
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