Hi All,
Facing an issue with allocation/commitment, activity was committed at 4 AM but resource shift will start 08AM and end at 4 PM for entire week but how activity got allocated at early Moring before shift time .
ex: SLA of the activity was 09/09/2026-11:54 PM end SLA- 06/10/2026-12 PM when i see in PSO task was committed at 4 AM today (06/10/26) actually without shift timings PSO should not allocate and commit but how this was committed? we defined commit rules and Time Before Shift Start to 4 hrs.
will pso allow to commit task before shift time due to time before shift value?
can please suggest how we can stop allocation/commitment before shift time?
