Hi Experts
We have a customer that is using SSO. They can log into FSM ok, but when they try and jump over to PSO, they get the login screen. I can see in Audits that the login is there and enabled:
But they can’t login to PSO, anyone have any experience of this ?
Cheers
+23
Hi Keith,
did they configure OpenID in PSO Parameters as well?
You can find more information on configuration of OpenID in the PSO Administration Guide.
Best regards
Roman
Hi Roman,
I think the customer has given me some duff information on the openID. I have asked them to confirm it all then I will have another look.
Thanks for your help :)
Keith
Hi Roman,
The customer has configured the OpenID fields:
However when they try to connect, they are just getting a blank page with the timing out wheel, and the following warning in PSO at the time of attempted login on both the workbench and gateway:
Can you possibly help point us in the right direction ? my gut feeling is that the OpenRedirectRoot url is incorrect, but not 100% sure.
Thanks for any help :)
+23
Best regards
Roman
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