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Question

Shift Discrepancies in IFS Cloud and Dispatch Console

  • August 29, 2024
  • 0 replies
  • 20 views

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Sidekick (Partner)
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  • Sidekick (Partner)

HI, 

I have created some shifts in the following way:
Each Shift is divided into 3 parts:
1. 00:00 - 07:00    Manual only
2. 07:00 - 15:30    Overtime (0.5)
3. 15:30 - 00:00    Manual only

However, what I see in the Dispatch Console is not consistent with what I created in Ifs Cloud. There is an overtime in DC even when not required.
In addition there is a difference between PSO and Dispatch Console
In PSO overtime is entered correctly, however I can't see a shift (15:30-00:00), even though this information is received correctly by PSO. 

Any idea why and how I can fix this?

 

IFS Cloud VS PSO
Shift of 1st row in PSO
Detail of Shift in IFS Cloud