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Service Mgmt - Recurring Service Program - Bulk Change Triggers

  • March 17, 2025
  • 2 replies
  • 48 views

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Does anyone know how to bulk change triggers on recurring service programs?  We have 1000s of Recurring Service Programs, what is the best way to change multiple triggers from a Calendar based trigger to a Usage based trigger?  Or what is the best way to update Frequency on multiple calendar based triggers?  Updating this 1 at a time is not ideal.

 

 

 

2 replies

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  • Do Gooder (Employee)
  • March 18, 2025

Hello ​@EdBurton_Cr,

If you are looking for something similar to the PM Administrator, we currently don’t have that capability in IFS Cloud for recurring services. 

However, I am curious about the context behind changing this many recurring program triggers from Calendar to Usage. Are these recurring programs related to the same object and the same testpoint/parameters?

/Pubudika


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  • Author
  • Do Gooder (Customer)
  • March 19, 2025

The recurring programs would be related to a single object.  Typically a 1 to 1 relationship, RSP to Object.

The more common scenario is to change the duration of the triggers, i.e. from a quarterly program to a monthly program.  One customer could have multiple trucks (hundreds), and each truck(object) will have it’s own Recurring Service Program.