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Hi,

 

We are setting up our base prices at site CRWUS.

 

The customer agreement is valid for site 17713

 

On the request work task sales tab price source 58 is recognized but the agreed to price is not coming through.  Is this a fault with IFS?  Or does the functionality not exist when the base sales price site differs from the sales site, even though the agreement is valid for the sales site?  What are we missing?

 

 

Guidance would be appreciated

Hi ​@EdBurton_Cr ,

Could you please confirm the version of the IFS Cloud environment you are currently using? I tested this in version 25R1 SU2, as shown below and it seems the unit price is fetching as expected.
 

Customer agreement. Base Price site= NE-A
Customer agreement is valid for NE-B
Unit Price has been fetched as expected

Thanks,

Nethmini


We are on 24R2, is it an issue with the version?


We ran an agreement update on sales part base prices and it worked.