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Question

SDS Job commitment

  • December 7, 2022
  • 2 replies
  • 58 views
S
Sidekick (Partner)
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Hi All,

Please find below scenario-

Max committed activity for pso is 2..There are 3 jobs in a queue 2 in committed nd 1 assigned status for 1 tech.When the tech is making 1st job inprogress 3rd gets committed
how to stop it this 3rd job commitment so that only after 1 job cmpletion( not inprogress status) 3rd gets committed.

 

Regards,

Shamik

2 replies

S
Sidekick (Partner)
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  • ShamikDatta
  • Author
  • Sidekick (Partner)
  • December 7, 2022

@tomgreenwood Sir please can you help me on this.

C
Hero (Employee)
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  • Carl Lewis
  • Hero (Employee)
  • December 9, 2022

Hi Shamik,

The “in progress” job should count towards the number of committed items.  If this is not the case then please raise a support case for further investigation.

Thanks,
Carl

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