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Hi community.

I would like to know, if there is the possibility in 22R1 and 22R2 to create a Request from a project activity. 

Backround is the simple fact, that with the request management, the process for the customer would be better. However Work Order will be used, if the project activity is unable to create request.

 

T&R

DADUDE

Anyone having the answer? And if not now, will it become available any future release? 


@dadude @Harm de Brouwer 12Guide as far as I know the next gen service mgmt isn’t yet fully integrated with Projects.

Maybe @Alexander Heinze could share more here as he’s up to date with the latest developments on NGSM and the product roadmap.


Hi all, 

Yes, this is planned for 25R1.  We will address key project connections from a Request Management perspective, including Requests, Request Scopes, Request Contracts and Recurring Services.


@Matt Bridge, thank you for the information! 
 


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