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Question

Recurring Service Program - Due Next

  • June 3, 2026
  • 1 reply
  • 33 views

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Want to understand when we will see the next “Due Next” Date in the RSP overview.

 

We have completed the request tied to 5/28/2026, and expect the next due next date in the overview to be 10/1/2026.

 

 

 

In the overview for RSPs the Due Next date appears as 5/28/2026 even though the request is close.

When will 10/1/2026 appear as the next due next date?

 

 

Please advise.

Thank you,

Ed

 

1 reply

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  • Do Gooder (Employee)
  • September 10, 2026

Hi ​@EdBurton_Cr,

I can’t see that this would be anything that is available as a core functionality,  and more likely done as a customization. Can you find a specification where this is available? I’m guessing that it needs to have some logic tied to it, such as when the prior request is closed, the due next date of the next request is visible etc. 

 

Best regards,

Daniel