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PSO shows the resources incorrectly as available when they are not. PSO Region filters are not respecting the availability times.  It shows resource in Region if ANY past or future-dated availability exists. 

Current functionality

We have 4 resources assigned to region AA1A. One resource is only available from 5/5/2025 – 5/25/2025. (This is filtered by adding the ‘valid from’ and ‘valid to’ dates in the scheduling resource regions). In PSO we are filtering the resources assigned to region AA1A and available for the next 7 days. The result still shows the resource who is only available in May as well, which is incorrect.

 

The same issue exists when we use availability patterns as well. 

 

Current time filter only applies to the resource shifts. This needs to be fixed so it will consider the availability of the regions as well, if filtered by the region

If you think this is a bug, please log it as a support ticket. If you consider it a potential enhancement, please file an idea (Share Your Ideas | IFS Community). Only these ways make sure it gets routed to the right teams.

​@Alexander Heinze  Thank you for the quick response on this matter. Yes I believe this as a bug which needs to be fixed and we have already reported this through a support ticket to IFS.

But IFS has mentioned that ‘Currently, there is no existing feature in the PSO product suite that meets the specific need you’ve highlighted.’  and have requested us to create a request for this in community.  

This is not a new feature request, but an issue that needs to be resolved in PSO filter.

​@Alexander Heinze  Thank you for the quick response on this matter. Yes I believe this as a bug which needs to be fixed and we have already reported this through a support ticket to IFS.

But IFS has mentioned that ‘Currently, there is no existing feature in the PSO product suite that meets the specific need you’ve highlighted.’  and have requested us to create a request for this in community.  

This is not a new feature request, but an issue that needs to be resolved in PSO filter.

In that case use the ideas portal, it is monitored by our Product Managers.

Created a new post in idea portal as well

 

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