Hi All, currently we are facing an issue with assignments in PSO if technician location is too far to the activity location , activates are not allocating to the technicians. Actually we have two types of work orders one is on -site and remote . we want remote activates need to assign to technician irrespective of Distance .(Task will done from home so here we don't want to consider travel calculation to assign activates ). we are using HTM if we disable this parameter it will applicable globally and we are sending only scheduling data from FSM to PSO no ARP .Could you please any one suggest on this which way can we achieve this scenario.
Thanks, Durga