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PSO: Mass Changes - Activities jump back

  • May 5, 2025
  • 1 reply
  • 14 views

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Hi everyone,

When we assign unplanned activities to a person using the mass change function, the activities sometimes jump back to the unplanned area. In some cases, a portion of the activities remains assigned to the resource, while others do not.
We also noticed that the resource preference is set to 1, and despite that, the change often takes a long time to process – only to result in no visible update.

We checked the travel times but they are okay.

 

Hope someone can help!

1 reply

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  • Superhero (Employee)
  • May 7, 2025

If the Workbench broadcast is sent to your external application, worth checking the roundtrip time for those confirmations.