Skip to main content
Solved

PSO and Mobile application

  • March 24, 2025
  • 5 replies
  • 58 views
athobie
Sidekick (Partner)
Forum|alt.badge.img+11

Hi,

With PSO (in a stand alone) installation, Customers / Prospects may need a component (mobile application) for the field.
We send activites in the application, and the technician gives updates about the tour and each activities : on route, on site, started, etc.

This can also be used in the debrief or work rder report.

Do we have this component in PSO  in addition to the backend and the engine ?

thanks and regards

anthony

Best answer by Alexander Heinze

Enable this permission…

 

...and check out the documentation for more details. When PSO is used with an upstream system other than IFS Cloud, that system usually provides its own mobile app.

5 replies

Alexander Heinze
Ultimate Hero (Employee)
Forum|alt.badge.img+23
  • Alexander Heinze
  • Ultimate Hero (Employee)
  • March 24, 2025

PSO itself doesn’t provide an app. The only thing built for the resource is: The Itinerary view is intended to provide an end resource user (i.e. a user who is also a resource in the schedule) with a view of their current workload. They can also perform basic actions such as logging on and progressing the status of an activity. 

See. PSO Workbench User Guide>Scheduling - Itinerary. The other alternative is PSO with IFS Cloud and the MWO app.

If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.
athobie
Sidekick (Partner)
Forum|alt.badge.img+11
  • athobie
  • Author
  • Sidekick (Partner)
  • March 28, 2025

Hi ​@Alexander Heinze 

The itineray view can be used in a smartphone/Tablet or not ?
Is it a responsive ?
Do you know customers who uses APK with PSO ? (not MWO application because I think this application doesn’t work if the customer use SAP or dynamics or other application like that)

Thanks and regards

 

anthony


 

athobie
Sidekick (Partner)
Forum|alt.badge.img+11
  • athobie
  • Author
  • Sidekick (Partner)
  • March 28, 2025

Hi again,

I can’t see the menu in my current installation. is it a specific licence ? a settign is missing ?
Thanks and Regards
anthony


 

Found

 

 

Alexander Heinze
Ultimate Hero (Employee)
Forum|alt.badge.img+23
  • Alexander Heinze
  • Ultimate Hero (Employee)
  • Answer
  • March 28, 2025

Enable this permission…

 

...and check out the documentation for more details. When PSO is used with an upstream system other than IFS Cloud, that system usually provides its own mobile app.

If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.
athobie
Sidekick (Partner)
Forum|alt.badge.img+11
  • athobie
  • Author
  • Sidekick (Partner)
  • April 1, 2025

HI ​@Alexander Heinze 

 

The itineray view can be used in a smartphone/Tablet or not ?
Is it a responsive ?
Do you know customers who uses APK with PSO ? (not MWO application because I think this application doesn’t work if the customer use SAP or dynamics or other application like that)

Thanks and regards

 

anthony

Terms & ConditionsCookie settingsAccessibility statement