Hi All,
Facing an issue with “activity availabilities” in dataset. In my data load All activates have one month SLA period ex:01-11-2022 /30-11-22.It suppose to show availability of the activities for whole month However in my case it was created for only one day (the date which I load the data to PSO) and start base “true” for all activities .Could please any one help me on this why it was created availabilities only for one day ?
Thanks,
Durga.
Hi,
The availability tab usually shows the intersection of all of the following.
If you only need to see the Activity SLA please unselect the rest.
Regards,
Dayan
Hi Durga,
To further Dayan’s point above. The most likely limiting factor here is the activity or appointment availability. I would suggest looking at the loadfile to see all availabilities assigned to this activity in particular.
Which system is sending these activities? FSM?
Regards,
Roel
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.