Hi All,
Facing an issue with “activity availabilities” in dataset. In my data load All activates have one month SLA period ex:01-11-2022 /30-11-22.It suppose to show availability of the activities for whole month However in my case it was created for only one day (the date which I load the data to PSO) and start base “true” for all activities .Could please any one help me on this why it was created availabilities only for one day ?
Thanks,
Durga.
Hi,
The availability tab usually shows the intersection of all of the following.
If you only need to see the Activity SLA please unselect the rest.
Regards,
Dayan
+13
Hi Durga,
To further Dayan’s point above. The most likely limiting factor here is the activity or appointment availability. I would suggest looking at the loadfile to see all availabilities assigned to this activity in particular.
Which system is sending these activities? FSM?
Regards,
Roel
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