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Question

pre-posting in service request

  • March 3, 2023
  • 3 replies
  • 75 views

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I would like to know, if it is possible to fill the pre-posting in service request automatically with fixed values due to the user, who creates the service request.

3 replies

Alexander Heinze
Ultimate Hero (Employee)
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Are you referring to work orders or requests? Any maybe you can share a screenshot and details of what you would like to default?


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  • Author
  • Do Gooder (Customer)
  • March 3, 2023

the idea is, that the 3 fields in pre posting are filled always automatically with fix values, based on the creator of the service request.


Forum|alt.badge.img+2
  • Author
  • Do Gooder (Customer)
  • March 3, 2023

Are you referring to work orders or requests? Any maybe you can share a screenshot and details of what you would like to default?

the idea is, that the 3 fields in pre posting are filled always automatically with fix values, based on the creator of the service request.