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Question

Not able to request on Appointment booking on Work Task

  • Dec 25, 2025 6:44 AM UTC
  • 3 replies
  • 100 views

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When trying to request for Appointment Booking page on Work task, I am getting this error Field [PLAN_ID] is mandatory for Scheduling Plan and requires a value. Can anyone guide me where this plan id can be entered? See the below screen shot for reference .

Thank you,

Rachit 

3 replies

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  • Do Gooder (Partner)
  • Dec 29, 2025 2:08 PM UTC

​Hi @TntRachiB , 

is it fixed, by chance?

thanks


Alexander Heinze
Ultimate Hero (Employee)
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Has PSO been configured correctly and is the task’s Scheduling Dataset active and visible in PSO?


MFW-58
Sidekick (Former Employee)
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  • Sidekick (Former Employee)
  • Jan 5, 2026 9:51 AM UTC

I would recommend opening a support case for this issue. I have seen it before in a demo environment, however the issue resolved itself before I could log and investigate it.