Question

MWO-Serv eng app

  • 1 February 2023
  • 4 replies
  • 60 views
A
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Userlevel 3
Badge +11

I am using MWO- ServiceEngApp (Mobile application of IFS) where I have configured below things but still I am stuck at certain points.

In one permission set assigned to user, I have enabled below projections

Other permissions given to the user are

security groups are added here

 

 

The issues I see:

In mobile integration, it shows error

While syncing from mobile, it shows me this

Also if I try to report time from mobile integration view of browser, it does not show any name though I can report it thru browser

 

 

4 replies

Alexander Heinze
Rank
Userlevel 6
Badge +18

Hi anushakh, even on 22.2.3 I get the same error in Page Designer>Mobile integration (btw and just fyi, you look at the Maintenance Engineer App but should look at Service Engineer instead), however on my Android device it does work (tested without Mobile Integration records and also with an empty list). Have filed a bug for Page Designer.

Alexander Heinze
Rank
Userlevel 6
Badge +18

Compared your permissions with my system, what I miss in your list is the AURENA_NATIVE_RUNTIME permission set.

 

And here is a list of all my Security Groups (though none of them sound like they are related to your JtTask error...):

BasicData
CalendarBasedJobs
Configuration
DocumentManagement
History
MaterialReturns
Materials
MediaLibraryManagement
MobileIntegration
MobileObjectConnectionConfigManagement
ObjectCharacteristics
ObjectInformation
ObjectMeasurements
Parts
Purchasing
ReplaceMediaLibraryItem
RequestInitiation
ServiceEngApp
ServiceQuotation
ShiftsAndBreaks
StockCount
StockMove
TimeReports
ToolsAndEquipments
WorkExecution
eForms
 

A
Rank
Userlevel 7

Compared your permissions with my system, what I miss in your list is the AURENA_NATIVE_RUNTIME permission set.

 

And here is a list of all my Security Groups (though none of them sound like they are related to your JtTask error...):

BasicData
CalendarBasedJobs
Configuration
DocumentManagement
History
MaterialReturns
Materials
MediaLibraryManagement
MobileIntegration
MobileObjectConnectionConfigManagement
ObjectCharacteristics
ObjectInformation
ObjectMeasurements
Parts
Purchasing
ReplaceMediaLibraryItem
RequestInitiation
ServiceEngApp
ServiceQuotation
ShiftsAndBreaks
StockCount
StockMove
TimeReports
ToolsAndEquipments
WorkExecution
eForms
 

I think it’s WorkExecution. However, I’d recommend granting all of them.

A
Rank
Userlevel 3
Badge +11

Thanks Alexander & Anmise. I am checking this.

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