Hi,
I have a question regarding related query of Sync rule.
I did some change in TASK sync rule related query. Also I did changes in the views that I am using in “TASK sync rule related query”.
Do this change requires Re-Initialization to come in effect on technician’s Mobile? Customer is on production already.
Thanks!
Best answer by Lee Pinchbeck
View original
+24
It should be enough to do a full cache refresh. There is a chance, if changing to a more heavily filtered sync rule, that tasks that have already synced but under the new rules would not be may remain on the device. If re-initialising the device do make sure that any changes made by the technician are synced back to the server before doing so as any changes not completely synced will be lost.
Kind regards,
Lee Pinchbeck
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