What is PSO integrated with? Even though you are doing the change from PSO, if workbench broadcasts are enabled, then the EA application should send the Reason value back. 

Hello @Sajith Anushan, thank you very much for you answer. PSO is integrated with Cloud. Do you know where I can check if something is missing?

Hello, does anyone have any idea why this Reason column is not being populated in the IFS Cloud connected PSO environment? 

I have tried it for example with a dataset coming from OSV and it works.

Thank you very much,

Iulia

Hello, does anyone have any ideas here how the dispatcher for example can see the manual changes made to an activity? I know about the new Manual Change History panel,  but unfortunately the change history lasts only during the current user session and it disappears afterwards. 

Are there any plans maybe in the new release regarding this functionality? Or did anyone face this issue before?

Thank you very much!

Hi Iulia - IFS Cloud will be supporting PSO Manual Changes Reasons from 24R1 onwards. It is possible to audit this then.

Hello @Sajith Anushan, thank you very much for the information.

@Sajith Anushan Can you confirm that the information will push BACK to PSO ? or is it stored in IFS Cloud Exclusively?

If its only in IFS Cloud, why can it not go back to PSO?

Hi @Sajith Anushan,

PSO Manual Changes Reasons are available in 24R1?

Kind Regards, Miruna

Itll send it to the Work Task Events in 24R1 but it still wont show up in PSO

Hello @Iulia Petrin,

In the Audits you can check the changes and compare with the previous data, follow the below steps:

1.Go to Audits

2.Click on the change to get the details and click on the View Changes on the header.

3.Now the change details will be visible, and you can click on the Compare to Previous Data button on the header to get the comparison. 

Thanks!!

@jbernardo @nitesh Thank you for your help!