+3When creating a Customer Location I have the option to assign a Validity period against the location with a start date and end date:
There doesn’t appear to be any enforcement of this parameter when I am creating a Service Request/Task at the customer location if the end date has been passed. Is this by design or is this possible a bug? The idea would be that the customer Location shouldn’t be shown on the LoV after the end date has passed.
Thanks
Best answer by ajnsse
Hi, yes that is a defect in the Request logging process - where it is intended that it should check for the locations validity period. Are you able to log a case for this issue?
Hi, yes that is a defect in the Request logging process - where it is intended that it should check for the locations validity period. Are you able to log a case for this issue?
+3Thanks!
I have logged this and will update the ticket.
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