Hi,

Is it possible to reassign an already assigned task through IFS MWO Service App? The actual situation is as follows.

There is a company who is dealing with courier companies. The company uses IFS Cloud 24R2. This company wants to allocate transport tasks (all work tasks) to courier leaders who are also third party. Further, the courier leaders will have to allocate the tasks to individual delivery personnel via IFS MWO Service App. Can all these allocations be made via IFS MWO Service App?

Ex: Customer assign tasks to Courier Leaders from IFS Application to MWO and Courier Leaders reassign the tasks to relevant drivers via IFS MWO. Is it possible? Please advice. Thanks in advance.