This is the 3rd release of Scheduling Demystified, which now includes everything that was added in 23R2.
183 pages cover:
- Work Order Management vs. Request Management
- Scheduling Dataset
- Modelling data
- Scheduling Optimization Dataset
- User setup for the PSO Workbench
- Communication between MWO, Dispatch Console and PSO
- Shift templates
- Scheduling resources
- Crews
- Resource requirements
- Resource analysis
- MRA - Misc. resource allocations
- Skill Management
- Availability Patterns
- Scheduling activities
- Availability Patterns
- Appointment Booking
- Dispatch Console
- SLA Management
- Skills
- Troubleshooting
Don’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - NGSM demystified (23R2) and IFS Cloud - MWO Service demystified (23R2).
