Question

How to use Appointment booking template defined in ARP

  • 17 April 2023
  • 2 replies
  • 78 views
K
Rank
Userlevel 2
Badge +8

Hi Experts,

In Appointment booking guide, it explains to pass the Appointment Template ID and other relevant Appointment_Template details in the input xml as below.

 

 

However, we also pass the activity_type_id, where this is also can be connected to an appointment template in APR data.

 

 

In that case, it is required to send the appointment Template ID and slot details in the request xml or just passing activity_type_id only, can PSO find the relevant Template ID based on the settings in ARP?

 

Thanks,

KM

2 replies

Alexander Heinze
Rank
Userlevel 6
Badge +18

Even though the data model lists appointment_template_id as optional, leaving it empty and relying on the default template of the activity type did not work for me. Instead of slots I only received the plan overview.

K
Rank
Userlevel 4
Badge +11

Hi Kasun,

This is used for a piece of unsupported functionality, so configuring an appointment template against an activity type currently does not do anything. I will be changing the permission so by default this option will be hidden. 

Any questions let me know.

Thanks,

Kai

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