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Question

How to filter work task using resource

  • November 22, 2022
  • 3 replies
  • 70 views

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I want to filter work task using resource ID but can not find any field parameter that can do that .

Attached is the screenshot

3 replies

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  • Hero (Former Employee)
  • November 22, 2022

Hi @HDZRISHABH 


Are you trying to filter it by the Resources that you add from the Resources tab in the Work task? 


thanks
Kalpa


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  • Author
  • Sidekick (Customer)
  • November 22, 2022

yes correct , we can filter using work task no , and other many attributes but not by resource


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  • Hero (Former Employee)
  • November 22, 2022

@HDZRISHABH 

You need to create a customer field to filter the Resource from the Entity Configuration screen by selecting the entity as the jtJast and create the custom field > Publish it and come to the Work Task - Service screen and add the custom field from the page designer. 


Thanks
Kalpa