Question

How do I use the task status flow by integration

  • 5 December 2022
  • 2 replies
  • 50 views

Badge +3

Hello,

In my project, we are working with task status flow. In the webclient it is working fine, but by integration the state change is not respecting the transitions that I put into the task status flow.
Does anyone know what it could be?
Best Regards,
Carlos Soares


2 replies

Userlevel 7
Badge +24

Hi @Carlos123,

You will likely need to supply details of how you have set the integration up and what exactly you are wanting it to do. Difficult to tell what is going wrong/if this is possible/if this is the best way to achieve this without the detail.

Kind regards,

Lee Pinchbeck

Badge +3

Hello, 
An example in my project, I defined a task that has the status of open can only change to accepetd or canceled. I created a task by integration with status OPEN and changed it to HOLD, which is not a possible transition.

And it accepted, you know why

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