Hi there,
It was brought to my attention today that a customer wanted us to send them an attachment that was added to a request. This attachment is a *.atp file type which relates to some test equipment. The app to open this type is not available to the FSM Smart Client end user.
How can we save/recover a Request attachment that cannot be opened with a standard app?
This is on FSM 5.7.2 and also looked at FSM6u8.
Many thanks,