How can we keep technicians from holding calls from day to day. We require our technicians to send the call back to dispatch at the end of the day if the call is not resolved.
Page 1 / 1
HI Clif,
I believe you meant to ask this question for Alliance group, correct? I have posted a possible solution for you there in that forum.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.