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Question

GPS Fix is not visible in PSO WB

  • March 17, 2024
  • 3 replies
  • 66 views

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Hi Experts,

I've enabled GPS on my mobile device, but I'm encountering an issue where I can't see the GPS fix in PSO WB. Does anyone know if there's a setting on the PSO end that I might need to adjust to enable this feature?

 


 

 

3 replies

Alexander Heinze
Ultimate Hero (Employee)
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Check Solution Manager>Mobile Apps>Logs and Queues>Device Locations to see if the device actually sends location data. What release are you on? GPS fix display has only been added recently.


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  • Author
  • Sidekick (Employee)
  • March 18, 2024

Hi Alex,

Yes, Device location has been sent. But longitudinal and latitude coordinates are sent as Zeros!

I am using 23R2 SU4

 

 


Alexander Heinze
Ultimate Hero (Employee)
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Look at the second message, it tells you that the MWO app (actually the container) has not been granted access to location data by the operating system. And 0.0/0.0 are not sent to PSO (which does make sense). On Windows, check this: