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Question

Getting Error for logout on Person record

  • August 8, 2025
  • 1 reply
  • 16 views

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Hi,

I have logged in FSM smart client as well as mobile, after initialization, I gave Logout from Person record and I’m getting the below exception on screen. How to fix the below error.
 

 

1 reply

roklde
Superhero (Employee)
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  • Superhero (Employee)
  • 794 replies
  • August 8, 2025

Hi Preethi,

what was the last thing you did on this Person records? e.g. did you change the password or assigned a different license type? You can also try to login with a different user and set the other user as inactive. Afterwards set it to active again and try to login again.

Best regards
Roman