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Question

FSM6u32 Attachments not being stored/saved

  • January 8, 2026
  • 1 reply
  • 13 views

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Hi,

We recently noticed an issue, whereby Attachments cretaed on the system, end up as a record with no File Path or BLOB data. As a result, the attachment is not useable.  It happens frequently enough to be a concern, but also the majority of Attachments get created without any issue. Its just the occasional one.

 

Any clues as to what may cause this?

 

Thanks,

Martin

1 reply

roklde
Superhero (Employee)
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  • Superhero (Employee)
  • January 8, 2026

Hi Martin!

Did you check the FSM Server Log when this happens? Also, if you check the Attachments location (your network share) is the Attachment successfully uploaded or not?

Best regards
Roman