Hi,
We have an issue where by if we update an attachment (i.e. update the actual physical file, a .pdf in our case) then there seems to be no way to sync that back to the mobile device. Even reinitialising the app does not work (it appears to download all the files again, but the old one seems to persist). Is there anyway to fix this without creating another version of the attachment? or reinstalling the app?
Regards,
Martin
+28Hi
What do you mean by update? How exactly is it done?
Why not delete and create a new record?
Cheers!
Hi there and thanks for looking at this and trying to help.
To try and put this in context, We have attchments against our places containing site information.
When we need to change information in the attachment it seems that when we update the file the record on the device is not updated, even when going to the Admin menu and Re-Initialising.
We could create a new attachment record and delete the original but we would end up with many orphan site attachments in the attachment folder.
What we would like is to update the file with revised information and then for the attachment to refresh the mobile app version of the attachment.
Hope that makes it a bit more clear?
Kind regards,
Angelo
+28Hi
I’m not sure I fully understand the scenario, are you updating the file directly within the attachment folder?
From a technical perspective, modifying the file itself can change its stored properties, such as file size (attachment.file_size), and potentially other metadata as well. You will need to maintain the DB columns after updating the file.
You may want to consider one of the following approaches:
Cheers!
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