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We are getting the below error while opening the Integration Run Log in the application :

Unrecognized Business Object 'Integration Routing Rule' and 'Integration references'.

Contact your System Administrator for assistance

Anyone has any idea how to resolve the issue

 

Regards,

 

 

Hi @TatSrikaD,

Did you do the recent changes in the environment such as upgrade activity?

Hi @TatSrikaD , 

 

I would start with checking the following:

 

  1. is FSM Connect installed and does it reflect the correct version in relation to FSM baseline server.  Login the FSM Smart Client, open the “About” window and click on details:
  2.  Check if FSM baseline meta data exists for table CUST_INT_ROUTING_RULE. Login FSM Smart Client as studio user and open FSM Meta Data screen and search for table “CUST_INT_ROUTING_RULE”. 
  3. Check if there is any custom meta data defined for table CUST_INT_ROUTING_RULE. if exists ensure there’s no value defined in field Table Namespace.

 

Best Regards, 

 

Ruben

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