Question

FSM : Unrecognized Business Object 'Integration Routing Rule' and 'Integration references'

Userlevel 3

+4

We are getting the below error while opening the Integration Run Log in the application :

Unrecognized Business Object 'Integration Routing Rule' and 'Integration references'.

Contact your System Administrator for assistance

Anyone has any idea how to resolve the issue

Regards,

Userlevel 6

+14

Hi @TatSrikaD,

Did you do the recent changes in the environment such as upgrade activity?

Userlevel 5

+13

Hi @TatSrikaD ,

I would start with checking the following:

is FSM Connect installed and does it reflect the correct version in relation to FSM baseline server. Login the FSM Smart Client, open the “About” window and click on details:
Check if FSM baseline meta data exists for table CUST_INT_ROUTING_RULE. Login FSM Smart Client as studio user and open FSM Meta Data screen and search for table “CUST_INT_ROUTING_RULE”.
Check if there is any custom meta data defined for table CUST_INT_ROUTING_RULE. if exists ensure there’s no value defined in field Table Namespace.

Best Regards,

Ruben

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