Question

FSM - task dependency - only when task belong to the same request scope

Forum|Forum|11 days ago
January 13, 2026
3 replies
41 views

+22

Marcel.Ausan
Ultimate Hero (Partner)

@Alexander Heinze maybe you can help here.

Is there any reason why we cannot have task dependencies between tasks that below to different request scopes?

Goal: Enable combined planning of multiple recurring tasks over different services

Example Use Case: Maintenance and Safety Check for the same equipment due at the same time → Technician should complete both in one visit. Tasks belong to different Request Scopes/Services.

I’m very tempted of commenting the error message but I’m not sure what the implications would be 😁.

Excerpt from JT_TASK_DEPENDENCY:

Any hints would be very welcomed!

A

anmise
Superhero (Employee)
Forum|Forum|11 days ago
January 13, 2026

@Marcel.Ausan there’s no particular reason we blocked this, other than that we haven’t gotten around to implementing it properly yet - and thus blocked it to avoid unintended behavior. We do have plans to remove these restrictions in a future release and provide some clients to create dependencies across scopes.

Where you may run into problems is with transfer to mobile, scheduling/dispatch console, but for the most part, all of those don’t care about the parent, so it feels fairly safe to try.