Skip to main content
Solved

FSM Slow Update to Task Notes Cause?

  • February 15, 2023
  • 1 reply
  • 39 views

Forum|alt.badge.img+7

We have recently upgraded from Metrix 5.3.3 to FSM 6.15. Now our previously fast manual addition of new task notes, or updates of existing task notes is taking a very long time. The best we get is 12 seconds, but this can exceed 20 seconds at times. Our investigations so far show now problem with Database speed so we are assuming the problem may be with the update of the user interface, but were not sure. has anyone else had similar issues and if so how were they resolved?

Best answer by Shneor Cheshin

Hey @bucrobsired 

If you have performance degradation, it sounds like a support call to me.

Cheers!

1 reply

Shneor Cheshin
Superhero (Employee)
Forum|alt.badge.img+28
  • Superhero (Employee)
  • Answer
  • June 12, 2023

Hey @bucrobsired 

If you have performance degradation, it sounds like a support call to me.

Cheers!