Solved

FSM : Reports : Attachment Images

  • 4 November 2022
  • 3 replies
  • 120 views

Userlevel 5
Badge +15

Hi,

We are having some issues with attaching images to FSM reports through “.rdlc” files. Accessing an image through a link that sits on the internet is working. As the customer is not on premise, we can't access the images through the links that we have with us. 

Appreciate your assistance on this.

icon

Best answer by roklde 8 November 2022, 09:58

View original

3 replies

Userlevel 6
Badge +23

Hi Chandan,

is this customer hosted in IFS Managed Cloud?

 

Best regards
Roman

Userlevel 5
Badge +15

Hi @roklde,

This is customer hosted Azure FSM instance

Userlevel 6
Badge +23

In Azure the FSM Attachments are stored in a BLOB Container on a Azure Storage. This storage is set to “private” by default. Thus the images can only be retrieved directly when providing a valid Shared Access Signature (SAS).  When using Attachments on Reports you need to fetch the images from the storage by providing the Image URL and adding the SAS token.

You should find a couple of threads in the Community regarding this topic, e.g. 


Hope that helps!

Cheers,
Roman

Reply