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FSM Read only screen doesn't show buttons

  • 28 June 2021
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Hushan Hasarel
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Userlevel 4
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Hi Experts,

 

When an FSM screen is made read-only using security, the buttons on the screen no longer appear.  For example, if I setup a role and make the Request function Read-only, when I open a request, all of the buttons no longer appear.  Buttons that no longer appear include Save, Print, Copy, etc.  

My question is, can I have a screen set as read-only using a security role and have the Print button appear on the screen so users can still print the reports to a PDF ?

 

Thanks in Advance !!!

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Best answer by Kalpani Dissanayake 30 June 2021, 16:31

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Kalpani Dissanayake
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Userlevel 6
Badge +20

Hi @Hushan Hasarel 

 

If you make any screen read only, according to my knowledge, you will not be able to use the print button. But, as an alternative, you may use the report screen > request report. If you give the parameter “Request id” you will be able to print the same report that you are printing using print button in the request screen. 

Furthermore, if you want to disable few fields in the screen to user, you may use UI designer and role functions to restricte required fields in the screen and enable print button. Hope this may help.

Kalpani
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