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Question

FSM Outbound Integration to update FSM DB

  • March 14, 2026
  • 1 reply
  • 14 views

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  • Do Gooder (Customer)

Hi All,

I am trying to implement the following requirement in FSM 6

When a user clicks a custom button on the Quote screen:

  1. FSM should trigger an outbound HTTP call 

  2. The external service returns JSON.

  3. FSM should update two fields on the SAME Quote record (e.g., User_def5 and User_def6).

1 reply

AdrianEgley
Hero (Customer)
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  • Hero (Customer)
  • March 16, 2026

Hi ​@Shaik,

I have a number of processes doing this.

On the Transaction Input I am making sure the PK that would need to be updated is available.
With it being JSON on the response I am then using a Business Rule against the Integration log that would fire the <perform_exec_db_edit> MPM.

In that MPM is the SQL that contains JSON_VALUE function to get the values being returned and then run that as an update on the Database.

I am sure there is a more elegant approach to achieving this same outcome, but I am finding this works. I’m not able to do this through the application and a response process.

Ady