Question

FSM Mobile - Show pop up

  • 14 October 2020
  • 2 replies
  • 118 views

Userlevel 3
Badge +7

Hi, 

 

We have a requirement from our client to add some validations during the workflow (for example “Did you report all parts used? Yes/No”) . On the mobile app is it possible to show a pop up window and jump to a specific screen based on the answer? 

 

Thank you,

João Oliveira


2 replies

Userlevel 5
Badge +10

You could add a survey with the answers you are looking to for that screen and that might give you what you are looking for. 

 

Is a good place to start if you haven’t heard of surveys in FSM mobile. They can be added in mobile in addition to the webclient.

Userlevel 3
Badge +7

Hi Christine,

 

Than you for you comment!

Unfortunately I’m not seeing how can I control the workflow based on a survey. For example I might have an simple survey with a question “Is the client at home? Yes/No”, but how can I control the next screen based on what the technician answer? If yes, continue the execution flow. Otherwise jump to the summary screen to close the task?

 

Best regards,

João Oliveira

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