When you are off line (sync or WiFi turned off) and need to log in again to the FSM mobile client, it doesn’t work if your user is defined to use SSO. Perhaps there is a missing token?
Have any of you guys encountered this issue? I haven’t been able to test in an ref environment since as far I as I know none is set up to use SSO. Customer is on FSM6 Update 4.
Hi
This would make sense to me based off my understanding of the SSO setup.
On login the app would need to authenticate with the Azure server. If the connection is turned off it can’t reach Azure and cannot authenticate. The token is only valid for current session so once you are logged out you need a new token and new authentication.
Kind regards,
Lee Pinchbeck
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