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Question

FSM customer portal, if the email or password is empty, display an 'OK' message.

  • October 16, 2023
  • 2 replies
  • 31 views
V
Sidekick (Partner)
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Hi Team,

 

The customer portal's email or password field is left empty, a message is displayed showing 'OK' instead of the intended message. I have attached a screenshot below for reference.

Thanks

Venkat

2 replies

SAMLK
Hero (Partner)
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  • SAMLK
  • Hero (Partner)
  • October 17, 2023

Hi @venkatesh 

What’s the FSM version are you using here? Did you also try to do the same with an incognito view? If nothing is customized nor configured on the portal, then it might be a potential bug.

https://www.linkedin.com/in/saranga-amaraweera-62418388
V
Sidekick (Partner)
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  • venkatesh
  • Author
  • Sidekick (Partner)
  • October 17, 2023

HI @SAMLK,

Thank you for your reply. I am currently using version FSM6U24, and even after trying to access it in incognito mode, the 'OK' message persists. Please note that this baseline version has not been customized or configured.

Thanks

Venkat

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