Question

FSM Allocations - standard behavior when Scheduling a Task

  • 15 December 2022
  • 5 replies
  • 58 views
H
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Userlevel 2
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What is the baseline, expected behavior of Allocations in FSM in the event that a Task is returned to Open status in order to un-schedule it?

Currently we are seeing tasks being committed to handheld device even after they are returned to Open status on the client, when our auto commit / scheduled process runs 48 hours before planned start date.

Thanks

5 replies

rfedorchuk
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Userlevel 2
Badge +7

Hi,

Did you ever get a solution to this?

We are seeing the same behavior.

Thanks,

Rob Fedorchuk

SaskPower

H
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No response yet

rfedorchuk
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Userlevel 2
Badge +7

Thanks for getting back to me.  I’ll let you know if we work past this.

KristenGastaldo
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Userlevel 7
Badge +18

Hi - Do either of you have a case open with support to evaluate?

H
Rank
Userlevel 2
Badge +8

Hi, I do not have a case open. We are going though some upgrades etc with PSO, so currently have our auto-commit feature disabled. But once we have returned to business as usual, I will re-evaluate the issue and open a case if necessary. Thanks

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