+3
Good Day,
Iam created a business rule to send notification however i want to make a change on the “Notification Message” From address i want to refer to a specific column which has email address . The column indicates the EMAIL ADDRESS of the person created a request . So the FROM address changes and refers to person created the RID. Is there anyway i can do that?
Regards,
Raj.
+24
Hi
You should be able to do this by creating a distribution list to select the appropriate id from the record and then add this to the from field on the notification message.
Please see
There are also other articles in Community to assist with notification setup and the in app help does quite a good job of covering the business rule>notification message>distribution list setup and possible variances.
Kind regards,
Lee Pinchbeck
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