Question

Field values disappear upon save

  • 18 July 2023
  • 2 replies
  • 51 views

Userlevel 1
Badge +6

Hi experts,

 

I am facing an issue where once an attachment is selected from the Request screen, the file path, name, description disappears after clicking the “Save” button. 

The values are passed to the DB as well.

 

This is what it should look like:

 

How can I fix this?


2 replies

Userlevel 6
Badge +26

Hey @buddhima 

This is not a baseline behviour.

Check if there is a client script or business rule running after the save action.

Cheers!

Userlevel 4
Badge +12

Hi @buddhima ,

This mainly happens when the corresponding metadata tables have invalid relationships on the custom metadata level and ui level. Do check for incorrect relationships and also make sure that there are no additional restraining constraints such as invalid scripts /br.

Reply