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Hello Community!

 

I have a question regarding the sorting of the event log. On the Work Order and Work Task, the event log is listed under the attachments. You would expect that the first event log on the Work Order/Task appears at the bottom and the most recent one at the top. However, as you can see in the image below, the event logs don’t seem to follow any logical order.

Is there a way to determine how this list is currently being sorted, or whether we can define the sorting ourselves? I understand that the attachment is a framework object, so unlike other client objects, we cannot apply sorting directly from the page designer.

 

In my view, the event log should ideally be sorted by sequence or by date/time created. I’m aware of the dedicated Work Order Event Log page where sorting is possible, but this does not fully address the need.

 

Thanks in advance for any insights!

Hi ​@ANQLeon ,

What version of IFS Cloud are you using?

I tested this in IFS Cloud 25R1, and it seems that the issue does not exist in this version. As you can see in the image below, the events are listed in order based on their Created Date and Time.

 

 

Additionally, you can click on the Created Date column to sort the events as needed.

Hope this helps!

Thanks,

Nethmini


Hi ​@Nethmini Kosvinna,

Thanks for your response. We are still on version 24R2. Good to hear that this is no longer an issue in 25R1.

 

When I sort in the event log, it takes a very long time before the results are displayed (and sometimes I even run into a timeout). In the screenshot below you can see the filter I created, which is used at startup. However, it still takes about one minute to load, so I’m not completely satisfied with this solution.