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Question

Error when new invoice preview from work order in cloud

  • Sep 22, 2023 2:54 PM UTC
  • 4 replies
  • 90 views

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When concluding the work order we are getting the following error 

 

Any ideas on what this could be?

4 replies

  • Superhero (Employee)
  • Sep 22, 2023 3:11 PM UTC

It’s not finding any sales lines on Work Tasks matching the conditions. Are your work tasks in status “Reported”? 


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  • Author
  • Do Gooder (Partner)
  • Sep 22, 2023 3:12 PM UTC

Thank you for responding,  yes work tasks are in reported status 


  • Superhero (Employee)
  • Sep 22, 2023 3:49 PM UTC

And you have sales lines, that are not already on an invoice preview? If you untick “Task must be Reported”, what happens then? 
Which release is this for btw?


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  • Author
  • Do Gooder (Partner)
  • Sep 22, 2023 3:56 PM UTC

Its the first time of completing this task within the environment. 

 

Sales lines are there and are in the status “Invoiceable” 

Same error when “Task must be reported” is unticked