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Question

Error opening 'Maintenance Survey'

  • June 7, 2024
  • 2 replies
  • 34 views

Timmermans Roel
Hero (Partner)
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HI All,

 

Trying to access ‘Service > Work Management > Mobile Maintenance > Maintenance Survey > Maintenance Survey” but I get an error.

Anybody have any ideas what would be causing this issue and how to resolve?

 

Best Regards

Roel

 

 

Error message:

IFS Web Version: 23.1.5.20230907071950.0
Date: 2024-06-07T09:19:25.422Z

---------------------------------------------------------------------------

WorkTaskSurvey/Surveys (server error)
Unable to fulfill the request due to unexpected server state.
Error details: N/A

Request Id: a0d49f48-a7e6-408a-9379-6be12e306d3c

Url: https://xxxxxxx.ifs.cloud/main/ifsapplications/projection/v1/WorkTaskSurvey.svc/SurveysSet/IfsApp.WorkTaskSurvey.SurveysEntity_Default()


 

 

2 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 1306 replies
  • June 7, 2024

@Timmermans Roel could you try and re-grant the WorkTaskSurvey projection to the permission set that is assigned to your user?


Timmermans Roel
Hero (Partner)
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  • Author
  • Hero (Partner)
  • 180 replies
  • June 11, 2024

Hi @Marcel.Ausan ,

 

The Projection ‘WorkTaskSurvey’ was coupled to the permission set ‘IFSCLOUD_FULL’ and that was assigned to myself as user.

I revoked the projection and granted it again. I did a login and log-off. but the error is still present.

 

Greetings

Roel