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Question

error in service management request creation

  • December 14, 2022
  • 4 replies
  • 31 views

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hi

I am trying to initiate a serv request which shows me below error-

I am surprised as where is resource 1 being used here? I chose a service & serv organization that are nowhere linked to resource 1

 

 

4 replies

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  • Author
  • Sidekick (Customer)
  • December 14, 2022

also, I have connected the resource 1 with site 10005

 


  • Superhero (Employee)
  • December 14, 2022

Check if your user has access to site 10005 in Site Per User.


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  • Sidekick (Customer)
  • December 14, 2022

Hi ,

User has access to this site but still can’t access it .

 

Thanks,

Rishabh


  • Superhero (Employee)
  • December 14, 2022

Do you have a resource demand defined on the standard task? Is that resource group linked to the site?