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Error: Http failure response for api/fsm/hierarchySelect:0 Unknown Error

  • December 20, 2022
  • 2 replies
  • 588 views

JuniSihombing
Hero (Customer)
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A user gets randomly this message: Error: Http failure response for api/fsm/hierarchySelect:0 Unknown Error.

The message can appears when changing task status (to “Reviewed”),  click hyperlink from Task result list to go a task, adding a note on a task, etc.

 

Do you know what cause the issue?

JuniSihombing
Hero (Customer)
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@Lee Pinchbeck,

I saw you commented on post Error:Http failure response for api/fsm/insertUpdate: 0 Unknown Error | IFS Community

 

Do you  any hint what cause of the error I posted (hierarchySelect) ? 


Lee Pinchbeck
Ultimate Hero
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Hi @JuniSihombing,

All that was determined is the api/fsm/ errors indicate an issue with an integration. As the original poster never posted further information it was not possible to determine a specific cause though it would not likely be the same for the error you have here.

The same information would need to be looked at here. It may be worth also checking the integration logs as that may contain more detail on the error.

Kind regards,

Lee Pinchbeck


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